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E-Ticket Garuda Indonesia: What You Need to Know Before Flying - Klook



When a person books a flight, less than 15 minutes pass between their starting to fill in the search form and a booking confirmation appearing in their mailbox. From the airline side, it involves many events and systems to issue a ticket and make sure that the right person will board the plane. In this article, we describe the flight booking pipeline and explain the main processes supporting it.




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And what if a trip consists of several flights operated by different airlines? For such cases, carriers strike a special commercial agreement called interlining and issue a single ticket covering all segments of the itinerary. Also, the Super PNR is created to link pieces of the journey in one record.


Enjoy free re-admission for a year by asking us to treat your ticket purchase as a donation.At the end of your visit, ask a Warden to stamp your ticket to convert it into a 1- Year Pass.Find out more.


  • Within any rolling 12-month period. If an Etihad Guest member earns the required number of Tier Miles or Tier Segments.

  • Within 12 rolling months of the upgrade, the member must earn the required number of Tier Miles or Tier Segments.

  • Tier Status is valid for one year from the month of the Tier upgrade, plus an additional two bonus months.

  • Applicable only when you attain the Tier and not upon renewal of the Tier.

  • The validity of Etihad Guest Miles will be extended by 18 months based on qualifying member activity.

  • As part of a family membership, miles can only be redeemed by the member nominated as the Family Head.

  • Additional payment option in the booking flow of OpenSeats on etihad.com.

  • Gold and Platinum members have access to a contact centre operated 24 hours a day, seven days a week.

  • Bonus Etihad Guest Miles are earned on Etihad Airways flights, Virgin Australia flights and Air Serbia flights only.

  • Applicable on all Etihad Airways operated flights.

  • Bookable in the highest Economy and Business fare. Multi-flyer tickets are not eligible.

  • One way from Abu Dhabi International Airport to anywhere in the UAE and vice versa.

  • The cost to pay for an Instant Upgrades in miles will be quoted at check-in 3 hours prior to flight departure. This will be a direct conversion of the cash upgrade cost into miles. Instant Upgrades are therefore based on a different mileage calculator. The cost in miles for an Instant Upgrade includes your applicable Tier discount.

  • Mileage values are subject to change without prior notice, and subject to availability.

  • Priority check-in is available for Silver, Gold and Platinum Etihad Guest members. Silver members are eligible to access priority check-in counters in the economy hall at Abu Dhabi airport and business check-in counters at any other airport. Gold and Platinum members can use the premium business check-in counters at any airport, including Abu Dhabi airport. Applicable on Etihad Airways operated flights and with select partner airlines.

  • Gold and Platinum Etihad Guest members are entitled to Priority Baggage. Fast track immigration is available for Gold and Platinum Etihad Guest members flying to and from selected worldwide airports.

  • Priority boarding is available for Gold and Platinum Etihad Guest members flying to and from worldwide airports.

  • Silver members are entitled to choose from select Economy Standard seats for free, available for the member only.

  • Gold members are entitled to choose from select Economy Standard seats for free; one for the member and one for an additional guest booked on the same reservation.

  • Platinum members are entitled to choose any Economy Standard seat for free; one for the member and up to nine additional guests booked on the same reservation.

  • Platinum members are entitled to reserve one seat in Economy Space for free and at a 50% discount for up to nine additional guests booked on the same reservation. Gold members receive a 50% discount for up to two guests and Silver members save 30%.

  • Applicable while booking your ticket(s) and through manage my booking; additional charges may apply for requests made through the Etihad Guest Service Centre or at the airport counter.

  • Discount applies only once on each package. When all three packages have been used, any additional packages will be charged at the full price.

  • Members will receive discounts based on their Tier level.

  • For more information visit etihadguest.com/earn-miles

  • Applicable to Guests that are travelling on Etihad Airways and select partner operated flights. Please check the respective partner airline page to confirm eligibility.

  • First Class Lounge access in Abu Dhabi International Airport is only for Etihad Guest Platinum members travelling on Etihad Airways operated flights. Business Class Lounge access is available for Etihad Guest Gold members only when travelling on Etihad Airways Operated flights. Gold members travelling on Air Serbia operated flights will be able to use the Al Reem lounge. Please check the respective partner airline page to confirm eligibility.

  • Etihad Guest Gold members travelling in Economy are not eligible to access the U.S. Preclearance lounge or the Arrivals lounge.

  • Etihad guest members traveling on codeshare flights, for instance, flights that are marketed by Etihad Airways and operated by other airlines, are not eligible to access Etihad premium lounges.

  • Etihad Guest Gold and Platinum members travelling on Etihad Airways operated flights may access our worldwide lounges (excluding skyteam and oneworld lounges).

  • The Etihad Guest Miles balance of Etihad Guest Platinum members will not expire as long as the Etihad Guest Platinum Tier Status is maintained. Once a Platinum member is downgraded to the next lower tier, total miles balance validity period will be calculated 18 months from the tier downgrade date.

  • Etihad Guest Silver, Gold and Platinum members will be able to enjoy the special discounts on select Individual/Personal Insurance Lines from 15 February 2021 on AL Wathba National Insurance online website: -insurance

  • If you are travelling on a flight that is operated by another airline, you must include your Etihad Guest number when you book to receive the additional benefits of your Tier Status.

  • If you're a member of any other programme (for instance ADGOV or UAEGOV), you can take either the baggage allowance that you're entitled to as part of that programme, or the baggage allowance that you're entitled to as an Etihad Guest member. You will not be entitled to both.

  • Access will be granted once members present their valid Etihad Guest card or digital card on the Etihad Guest app to security personnel.

  • All Aldar mall terms and conditions apply

  • The discount will only be applied while booking your ticket(s) and through our Manage my booking feature.


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